1-Voice Telephony (VoIP)

Commercial VoIP Installers Across the UK

Why Choose 1-Voice from FLR Telecoms?

Welcome to 1-Voice, the leading IP Telephony replacement for End of Life ISDN lines. Offering either a staged approach or a full change to IP Telephony, 1-Voice can be tailored to your business model, with a choice of Capex and Opex models.

1-Voice is a fully managed IP Telephone System bringing great benefits to your business, regardless of what sector you operate in.

Consolidate and introduce Home Workers onto your 1-Voice system and let them make unlimited free calls between all your offices/ sites regardless of Global site location. This gives you unrivalled freedom and versatility that is virtually future-proof as well as user-friendly.

Utilising the Global leading Broadsoft platform as the backbone of the core telephony system you can be assured of a resilient, feature rich service and of course being Hosted, it means you don’t have to worry about paying for platform upgrades, these are all borne by the network. We partner this technology with best of breed “over the top” award winning applications to deliver Enhanced Call Analytics, Call Recording , Mobility Solutions, CRM Integration and more, enabling us to deliver on all fronts as we help you revolutionise the future of your business telecoms.

We will give you the ability to stay in touch and connected with your existing and potential customers accessing your business 24/7, with our range of bolt-on mobility applications wherever you are and whenever you need. 1-Voice International provides you International DDI numbers for over 70 Countries, allowing you to do business Globally while presenting a local number.

With our Mixed Estate Solution from 1-Voice you can consolidate a hybrid IP PBX such as Avaya, Cisco, Samsung etc.. . together with Hosted phones, Softphones,  Smart Phones and Tablets all under one unified system, with the ability to report and collate data across the complete estate.

1-Voice hosted telephone solution will be tailored to reduce your costs on calls and administration whilst maximising your flexibility and reach within your customer base. We’ll provide you with a suite of online tools to manage your call traffic, measure user/Agent performance, build informative fluid Display boards, Wallboards and make effective use of your data by scheduling reports.

1-Voice Quick Quote

  1-Voice Features

  • Online call management
  • CRM Integration (Salesforce, Sage, Sugar etc.)
  •  On Screen Call Control
  • User Presence
  • Call forwarding and voicemail-to-email integration
  • Call Recording and Storage (up to 7 years)
  •  Enhanced Call logging and Wallboards
  • Live call streams, read on PC / Tablets
  •  Collective and simultaneous multi-device alerts on incoming calls
  •  International DDI presentation (1-Voice International only)

1-Voice Benefits

  • Reductions in costs and administration
  • Enhanced call management functionality
  • Stable desktop and remote access 24/7
  • Enhanced and effortless mobile working
  •  A system that goes wherever you do

1-Voice Billing

The billing formats for 1-Voice are designed to fit in and compliment your business. We will work with you to nominate specific teams of users you wish to identify as a cost centre, department, or we can bill each user individually. Whatever your requirements, the advantage of having a tailored and bespoke solution is that it will always fit perfectly.